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My name is Sara. I was in the first choice hair cutters (Kennedy Circle location)this afternoon to get 2 of my kids’s Hair done.

My daughter had it first then it was my son’s turn.

A staff named christina who was supposed to do my son’s hair.i explained how I want her to do my son’s hair. I showed her the pic. She started a side really short and showed it to me I said nicely that I didn’t want that short. She asked rudely to my 8 year old son to get off the chair and throwing his seat (soft one)on the other chair said roughly “ I can’t continue this cut ;other stylist will help.

I was stunned of her rudeness where my son was shocked about the incident happened. This the way a stylist being told to treat the costumers. I didn’t have any argument with her if I had still she is obligated to satisfy me with the services. I’m a very patient person but today she really tested my patience where a child was involved.

I have 8 members in my family who get the services done from this salon. I’m going to talk to the manager too.

I hope you take my query into consideration and teach her the boundaries between a worker and a client. It’s is very easy for me to post a review on social media.

Regards

Sara

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: 1030 Kennedy Circle, Milton, Halton, ON L9T0J9

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