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On a whim I stopped in for a "Trim" and some Bangs, to the Sunrise location in Kitchener. I got the bangs but my hair is approx 3 inches shorter than it was!

The cutter showed me approx 1 inch she was going to take off but I've ended up with way more. This is not a "trim" its a "Cut" of which I did NOT ask for. So, my hair that used to go to the middle of my back is now at my shoulders! I am pissed!

It took me 10 years to get the length I had...the hair I have now is what I started with 10 years ago....VERY Angry and UNSATISFIED! Seems she gave me the cut "she" thought I should have. When I said , it's way shorter than you showed me it would be, her reply.....well, it looks healthier, thanks B*$%H! Never again to this place!

How do these people get their hairdressing licenses any way? The more I look at my hair the more I hate it!

Reason of review: Bad quality.

Monetary Loss: $25.

Preferred solution: Full refund.

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