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2 Days ago, I went to take my mother to colour her hair at first choice haircutters on Brisdale Drive in Brampton, ON. There were 2 girls working.

one blonde and one East Indian. Usually when we come in, somebody greets us and asks us our phone number and what we want do to. This time, nobody greeted us asking us what we wanted to do. We waited for about half an hour before somebody acknowledged us.

When she asked what were here for, we told her we wanted to colour my mothers hair. The worker then responded "we are short staffed we cannot colour hair today". I responded, then why did we wait half an hour! She wasted my time, which we could have been looking els where for hair colouring services.

Terrible way to treat customers. Definatly need to teach their staff with correct customer service skills, especially when they are busy.

No need to take their stress out on a paying customer! Never using their services again.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: Brampton, Ontario

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